FAQ
Can I cancel my order after I've made a purchase on the website?
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.
How long does shipping take?
Your item will be delivered within 7-12 BUSINESS days depending on your distance from our nearest warehouse. Most of our products are delivered within 8 days but on some rare cases, we have to send it directly from our production lines so it can take extra time.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go
What are your shipping options?
Currently we can only offer one standard shipping option
How do I know which product is right for me?
We provide detailed product descriptions and specifications to help you choose. You can also contact our customer support team for personalized recommendations.